Reservation Policies
Cancellation Policy
We want your stay at Phil's Hideaway to be as relaxed as possible. Please review our cancellation guidelines so you can plan with confidence.
Cancellation Deadlines
Approved cancellations are subject to a $25.00 fee
RV & Tent Sites
Cancellations must be made by 4:00 p.m. at least seven days before the scheduled arrival date. A $25.00 cancellation fee applies to every approved cancellation. Cancellations made after the deadline receive no refund and forfeit the full deposit.
Lodging & Cabins
Cancellations must be made by 4:00 p.m. at least 14 days before the scheduled arrival date. A $25.00 cancellation fee applies to every approved cancellation. Cancellations made after the deadline receive no refund and forfeit the full deposit.
Holidays & Special Events
All holiday and special-event reservations have a no-refund cancellation policy. Any cancellation results in forfeiture of the full deposit.
Cancellation Details
Important refund conditions
- Reservations made after the applicable cancellation deadline require a nonrefundable deposit.
- Cancellations made after the deadline will result in the forfeiture of the full deposit.
- No refunds will be issued for circumstances related to the discomforts of nature, no-shows, or early checkouts.
- No refunds will be issued on or after the scheduled arrival date.
- Approved refunds will be processed using the original credit or debit card. No exceptions will be made.
- This cancellation policy may be amended during regional or national travel disruptions.
Need to change your reservation?
We understand plans can change. If you have questions about your reservation or need to cancel, give us a call and we'll walk you through your options.